FAQ

Common questions, answered simply.

If you are new to family history research or unsure what to ask for, these are good places to begin.

Do I need to know much about my family history before I contact you?

No. Many people start with only a few names, dates, or family stories. You can tell us what you know in simple language and we can help from there.

Can you help if my family tree is unfinished?

Yes. If you already started a tree and got stuck, we can review what you have and continue the research.

Can I ask you to research only one side of the family?

Yes. You might ask us to focus on your father's line, your mother's line, or one particular branch of the family.

Do I need to understand genealogy to use this service?

Not at all. The service is designed for people with basic or no genealogy knowledge, and everything is explained as clearly as possible.

Will I be able to pay online later?

Yes. A later phase of the site is planned to include online payment for research services.

Will prints or family tree products be available?

Yes. Family tree printouts and related keepsakes or merchandise are planned for a later phase.

Still unsure? You can contact us with a simple request, question, or unfinished tree and we'll help you work out the next step.

Contact us